Autumn Life Pte Ltd
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What is Autumn?
What is Autumn’s relationship with Standard Chartered Bank?
Who are Autumn’s partners?
Security Measures and Data Protection
How does Autumn connect to my accounts?
How does Autumn / Salt Edge import and sync my financial information?
Who has access to my banking credentials? Can Autumn/Salt Edge read my Banking login details?
How does Salt Edge protect my financial information, including my Banking credentials?
If Salt Edge receives my banking credentials, how does Autumn ensure my information is protected?
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Is Autumn licensed?
Why do I need to register my mobile phone number?
When registering, why can’t I choose a country other than Singapore as my place of residence?
Is Autumn advising me to take up policies from AIG Asia Pacific Insurance Pte. Ltd. (“AIG”)?
Is Autumn remunerated for referring me to AIG?
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Can my CPF details be pulled directly from the CPF website via Singpass?
Does Autumn also aggregate overseas savings, liabilities and assets?
How often is the investment portfolio in Autumn updated?
How can I add Cryptocurrency and Robo Advisor investments for my Investment Portfolio valuation?
Autumn Portfolio – Getting Started
What is an Autumn Portfolio?
What is a risk profile assessment?
How do I start investing in an Autumn Portfolio?
Why do you need to assess my financial knowledge and needs?
What are the risks involved with investing in Autumn Portfolios?
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Autumn Portfolio - Cash Operations
What is a Cash account?
How can I deposit cash into my cash account to fund my investments in Autumn portfolio?
Who holds the money? / How is the deposit being transferred from Autumn to Saxo?
How long would it take for my deposit/withdrawal to be reflected in the cash account?
I have deposited cash into the cash account, but it has yet to be reflected. What should I do?
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Autumn Portfolio - Managing Investments and Redemptions
What are the minimum investment and redemption amounts?
Can I invest in more than one Autumn portfolio?
Why is there a risk profile mismatch when I want to invest in one of the Autumn portfolios?
How do I sell and redeem my current holdings in one of the Autumn portfolios?
Are there any fees or charges and how do I pay for them? (e.g. transaction fees, exit fees)
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Autumn Portfolio - General Information
What is Autumn’s relationship with Saxo?
I already have an account with Saxo. Can I combine my current investments in Saxo with the Autumn Portfolios?
Why am I receiving emails from Saxo regarding files available on Saxo platform?
What is Autumn’s relationship with Franklin Templeton (FT)?
What should I do if I have a complaint?
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Retirement Planning and Goals
Savings & Loans
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