Security Measures and Data Protection

Linking bank account, syncing financial information, access to personal data and more

Is it safe to link my bank account with Autumn? How do you do it?
Autumn partners with Salt Edge, a leading Global Open Banking solution provider, to connect with a bank of your choice to import and sync your financial inf...
Tue, 6 Apr, 2021 at 12:35 PM
How does Autumn / Salt Edge import and sync my financial information?
To import and sync your financial information, you need to connect with your bank via the Salt Edge interface embedded within Autumn. Your bank credentials ...
Tue, 6 Apr, 2021 at 12:36 PM
I don’t want to get automatic updates on my financial information anymore. How do I do that?
Your financial information will not be automatically updated if you don’t refresh your data. You may choose not to “Sync” your account and update your finan...
Tue, 6 Apr, 2021 at 12:36 PM
Who has access to my banking credentials? Can Autumn/Salt Edge read my Banking login details?
Salt Edge will receive your banking credentials directly from you and process it to retrieve your financial information from your bank of choice. Autumn doe...
Wed, 2 Jun, 2021 at 9:35 AM
How does Salt Edge protect my financial information, including my Banking credentials?
Salt Edge uses multiple encryption layers as well as tokenisation technology to protect customers’ banking credentials. It also uses multiple defensive laye...
Tue, 6 Apr, 2021 at 12:38 PM
If Salt Edge receives my banking credentials, how does Autumn ensure my information is protected?
We will not have access to your banking credentials, and we do not provide Salt Edge with any personal information you have provided to Autumn such as your ...
Wed, 2 Jun, 2021 at 9:36 AM
Is your app endorsed by the MAS or any other relevant authority?
Not at present. Autumn expects to explore licensing with the appropriate regulatory authorities in the future.
Tue, 6 Apr, 2021 at 12:39 PM
Do you comply with all security measures and data protection required by Singapore authorities?
As a business venture under SC Ventures, the innovation arm of Standard Chartered Bank, we comply with “Bank Level Security” measures. This means we adhere ...
Wed, 2 Jun, 2021 at 9:37 AM
Is there any other way to add my accounts if I am not comfortable to link my bank account?
Yes! You may manually key in your financial information and keep them updated without having to link to any bank.
Tue, 6 Apr, 2021 at 12:40 PM
Who will see my data?
Our system has been designed to only parse and import financial data, which ONLY you and the people whom you choose to share the information with can view. ...
Tue, 6 Apr, 2021 at 12:40 PM