General Enquiries

Registration, Password reset, 2FA and more

Is Autumn licensed?
Autumn holds a Financial Adviser’s License by the Monetary Authority of Singapore to conduct the regulated activity of advising others concerning units in a...
Tue, 13 Dec, 2022 at 2:03 PM
Why do I need to register my mobile phone number?
Autumn is committed to providing our users with a high level of online security. By adding your mobile phone number, we will enable 2FA on the following: ...
Mon, 5 Apr, 2021 at 4:42 PM
When registering, why can’t I choose a country other than Singapore as my place of residence?
At this moment, this App is restricted to users residing in Singapore and having mobile numbers with a country code (65) to be used as verification.
Thu, 15 Dec, 2022 at 1:18 PM
Is Autumn advising me to take up policies from AIG Asia Pacific Insurance Pte. Ltd. (“AIG”)?
Autumn is referring you to AIG’s website for more information on the insurance options that are available for you to protect things that matter to you. This...
Wed, 31 Aug, 2022 at 11:18 AM
Is Autumn remunerated for referring me to AIG?
As a referrer, Autumn will be paid a one-time marketing fee from AIG, upon a successful purchase of the policy. Insurance Product One-Time flat Mark...
Wed, 31 Aug, 2022 at 11:19 AM
Where do I direct my questions, complaints or claims?
You may direct questions, complaints or claims to: Autumn Life Pte Ltd 80 Robinson Road, #02-00 Singapore 068898 Email: Phone: +65 ...
Thu, 12 May, 2022 at 10:30 AM