General Enquiries

Registration, Password reset, 2FA and more

Who is Autumn?
 Autumn is a financial technology company focused on helping people get ready to own their future. We help people understand all aspects of their money life...
Thu, 3 Nov, 2022 at 9:36 AM
What is Autumn’s relationship with Standard Chartered Bank?
Autumn is incubated by SC Ventures and is a subsidiary of Standard Chartered. SC Ventures is a platform and a catalyst for Standard Chartered to promote inn...
Thu, 3 Nov, 2022 at 9:44 AM
How can Autumn benefit me?
Autumn offers a fresh, seamless way to manage your wealth, your health and your goals.     Money management is made simple with the single-view Finance Da...
Mon, 29 Aug, 2022 at 2:23 PM
Is Autumn suitable for me?
Autumn is for everyone who is keen on optimising their financial wellbeing and health to achieve the best quality of life they envision for themselves.    ...
Mon, 29 Aug, 2022 at 2:23 PM
What are the features on Autumn I should try?
Finance Dashboard: Complete all the cards here to evaluate your current net worth and clear view across all your assets and/or loans. Remember, your net wor...
Mon, 29 Aug, 2022 at 2:23 PM
Who are Autumn’s partners?
Autumn’s ecosystem of partners is designed to support our users in achieving their desired short-term and long-term goals. For example, our tie-up with Bloo...
Mon, 29 Aug, 2022 at 2:23 PM
I’ve forgotten my password. What do I do?
Click on “Forgot Password” in the app and enter the email address you are using as your login ID to reset your password. Please note you can only use the “F...
Tue, 6 Apr, 2021 at 1:10 PM
I am already retired. Can I still use this app?
While Autumn is meant to guide you with retirement and financial planning in the years leading up to your retirement, there are certainly features you may u...
Wed, 7 Oct, 2020 at 10:51 AM
Can I create more than one account on my device?
While you may create multiple accounts on your device, each account must be linked to a unique email address. It is not advisable to create duplicate accoun...
Wed, 7 Oct, 2020 at 10:51 AM
Why do I need to register my mobile phone number?
Autumn is committed to providing our users with a high level of online security. By adding your mobile phone number, we will enable 2FA on the following: ...
Mon, 5 Apr, 2021 at 4:42 PM